Privacy Policy

01Information We Collect

We may collect information that you provide directly to us, information generated through your use of our website and services, and information received from third-party sources.

Information You Provide

Depending on how you interact with standrdX, this may include:

• Name
• Business email address
• Job title and company name
• Phone number
• Information submitted through website forms
• Information provided when requesting a demo or contacting us
• Information provided during sales or customer conversations
• Support and service-related information
• Information provided when registering for events, webinars, or other activities
• Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• Time spent on pages
• Website interactions
• Download and access information
• General website usage and performance data

This information helps us understand how visitors use our website, maintain website security, and improve our digital experience.

02Information Processed Through standrdX

When using the standrdX platform, customers may provide engineering and project-related information for validation and assurance purposes.

This may include:

• Engineering documents
• Technical specifications
• Project requirements
• OEM documentation
• Standards and regulations
• Design criteria
• Client requirements
• Engineering deliverables
• Quality and assurance documentation
• Other project-specific reference material

The ownership and processing of customer-provided information is governed by the applicable customer agreement and data processing terms.

standrdX does not claim ownership of customer content solely because it is processed through the platform.

03How We Use Information

We may use information we collect to:

• Provide and operate our products and services
• Respond to inquiries and requests
• Process demo and sales requests
• Provide customer and technical support
• Communicate with customers and users
• Provide product updates and service-related communications
• Improve our website, products, and services
• Understand website usage and engagement
• Maintain platform performance and security
• Detect and prevent fraud, abuse, or unauthorized activity
• Conduct business analysis and research
• Meet legal, regulatory, contractual, and compliance obligations
• Manage our business relationships

Where applicable, we process personal information based on appropriate legal grounds, including consent, contractual necessity, legitimate interests, and legal obligations.

04How We Use Customer Data

Customer information processed through standrdX is used primarily to provide the services requested by the customer.

For example, engineering documents and reference materials may be processed to:

• Analyze engineering deliverables
• Compare deliverables against defined requirements
• Identify potential gaps or inconsistencies
• Generate engineering findings
• Provide traceable evidence and references
• Support engineering assurance workflows

Customer data is handled in accordance with applicable contractual arrangements and data protection requirements.

05AI and Data Processing

standrdX uses artificial intelligence and agentic technologies to analyze engineering information and generate structured outputs.

AI processing may involve interpreting relationships between engineering documents, standards, specifications, regulations, and project requirements.

We take data governance into consideration when designing and operating these capabilities.

Where third-party AI, infrastructure, analytics, or technology providers are used to support our services, appropriate contractual, security, and data protection considerations are applied based on the nature of the service and information involved.

Customer data is not used for unrelated purposes without appropriate authorization or a lawful basis.

06How We Protect Information

We use appropriate technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the applicable service and deployment, these measures may include:

• Access controls
• Authentication mechanisms
• Role-based permissions
• Encryption and secure data transmission
• System monitoring and logging
• Infrastructure security controls
• Data retention controls
• Security and access management procedures

No method of transmission or electronic storage can be guaranteed to be completely secure. We therefore continuously evaluate and improve our security practices as our products and technology evolve.

07Where Information Is Stored

Information may be stored and processed using infrastructure operated by standrdX and selected third-party service providers.

Depending on the applicable service, deployment model, customer requirements, and contractual arrangements, information may be processed in different geographic locations.

Where applicable, appropriate safeguards are considered for international transfers of personal information.

08Sharing of Information

We do not sell personal information for monetary consideration.

We may share information with selected third parties where necessary to operate our business and provide our products and services.

These may include:

• Cloud infrastructure providers
• Technology and software providers
• Analytics providers
• Communication and email service providers
• Customer support providers
• Security service providers
• Professional advisers
• Other service providers acting on our behalf

Third-party providers are expected to process information only for appropriate purposes and in accordance with applicable contractual and data protection requirements.

We may also disclose information where required by law, regulation, legal process, or to protect the rights, safety, and security of standrdX, our customers, users, or others.

09Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, understand website usage, improve performance, and support security.

Cookies may be used to:

• Remember preferences
• Understand website traffic and usage
• Improve website functionality
• Measure marketing and campaign performance
• Analyze visitor behavior
• Support website security
• Provide relevant content or communications where permitted

You can manage or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

Where required by applicable law, we may request consent before placing non-essential cookies or similar technologies on your device.

10Log Files and Analytics

Our systems may automatically record technical information about visits to our website and services.

This may include IP addresses, browser information, requested pages, referring websites, device information, and other technical data.

We use this information to:

• Monitor website performance
• Identify technical issues
• Understand usage patterns
• Maintain security
• Improve our website and services
• Analyze aggregate trends

Where possible, analytics information is used in an aggregated or otherwise privacy-conscious manner.

11Marketing Communications

If you provide your contact information through our website or other business interactions, we may use it to communicate with you about:

• Products and services
• Product updates
• Events and webinars
• Industry or company updates
• Relevant resources
• Business communications

Where required, marketing communications will be sent based on appropriate consent or another lawful basis.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication.

Service-related or transactional communications may continue where necessary to provide a requested service or maintain a customer relationship.

12Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide requested services
• Maintain business and customer relationships
• Meet contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements
• Maintain appropriate business records

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable law.

Customer data retention may be governed by the applicable customer agreement or data processing terms.

13Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing activities
• Request portability of your information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority

These rights may be subject to applicable legal and contractual limitations.

14GDPR

standrdX recognizes the requirements and principles of the General Data Protection Regulation (GDPR) and applies appropriate data protection practices where GDPR applies to our processing activities.

Our approach includes consideration of:

• Lawful and transparent processing
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Security
• Accountability
• Privacy by design and by default

15Children's Privacy

Our website and services are intended for business and professional users and are not directed toward children.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us at privacy@standrdx.com so that we can take appropriate action.

16Third-Party Websites

Our website may contain links to third-party websites, services, or resources.

These websites operate independently and may have their own privacy policies and data practices.

standrdX is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

17Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, technology, legal requirements, or data practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

18Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way standrdX handles personal information, please contact us at:

privacy@standrdx.com